Right through Uber’s rough week following its PR meltdown, competitor Lyft’s been relatively calm down, until it reached unconscious to us these days to narrate us it’s been having its greatest week constantly — and not moral since of schadenfreude.
Although the company isn’t sharing feature figures, Lyft motto its biggest week all the rage language of add up to of rides, a voice told VentureBeat, beating unconscious the before details week through Halloween. It’s a sign with the intention of, perhaps, group might take place abandoning Uber all the rage facilitate of its competitors. While download figures be redolent of Uber’s responsibility fine, it does appear with the intention of Uber customers puzzle out thought approximately privacy.
Moreover, Lyft responded these days with an email to its customers.
The email, aristocratic “The Insider’s handbook to Lyft,” seems to underscore how safe and fun Lyft is. It explains with the intention of while the company has until the end of time worked to nurture a friendly and casual impression by let passengers sit all the rage the front and fist-bump drivers, not a hint of this is compulsory.
“We wanted to get fun with [the email], especially with recent passengers, and assemble it make with the intention of we dearth them to take place comfortable,” Lyft voice Paige Thelen wrote all the rage an email.
“Obviously we dearth drivers and passengers to take place friendly and to doctor both other with respect,” she added, perhaps a finely covered reference to accusations of assault by Uber drivers (including sexual assault) and claims with the intention of Uber has not very regard pro the safety and comfort of its drivers and passengers — especially the female ones.
Regarding passenger privacy, Lyft has made a a small amount of changes all the rage the way it protects and grants access to passenger records. For every Thelen’s email:
Lyft’s longstanding rule prohibits employees otherwise contractors from accessing several user private in sequence with the exception of to the coverage such practice is obligatory to puzzle out their work.
All the rage addition to this rule, all access and updates to user and journey data has been and hope against hope last to take place attributed to an authorized user, recorded, and unfilled pro audit internally for example part of maintaining our stringent privacy values.
For example Lyft grows, we last to journal and refine our privacy practices. Endure week, we proactively made bonus updates to foster safeguard our convergence members’ privacy, as well as the development of tiered access controls with the intention of foster limit access to user data to a lesser compartment of employees and contractors. Journey location data is restricted to an even lesser compartment of group.
Uber, pro its part, reiterated its own privacy rule subsequent to reports surfaced endure week of a “God view” with the intention of lets Uber executives accompany several customer’s travel in sequence all the rage not quite real-time.
For example we covered endure week, taxi-hailing app Flywheel recently raised a recent set of funding, as well capitalizing on the hot anti-Uber sentiments. It would take place worthy of note to accompany if Flywheel and Sidecar get as well seen like bumps all the rage management this elapsed week.
Tags : Lyft
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